Contact Center
Services

CONTACT
Center Services

Cloud Service Delivery

Cloud call center, Cloud operator, Cloud omnichannel

CRM- Omnichannel

Customer service information system, Customer service management, Channel Management, Back Office

Digital Marketing and Social Media Management

Social media account management, Social media monitoring, Digital marketing, PR services

Video Call Services

Camera Recording – Taking Photos – Screen recording (Video or Screen Recording), Face recognition feature, Video Call

Virtual Assistant

Virtual assistant services special for you, Technology that learns and applies

Marketing

Pr Studies, Conventional Marketing

SOCIAL MEDIA Service process

We use the most suitable visual and communication language for your brand.

01

Brand Personality

Forming differentiated brand personality

02

Competitor analysis

Analyzing and comparing the competitors of the sector served.

03

Custom Content Production

Producing content specific to the determined strategy.

04

Reporting

Follow your brand's social media interaction and changes with month-end reports.

05

Target Market Analysis

Who does your brand appeal to?

06

Scheduled Sharing Management

Post and content sharing in the right place at the right time.

07

Moderation

Social Media monitoring and replying to instant messages.

Data update & Cleansing

1

Reaching the right people

Primary contacts in your existing data are accessed.

2

Creating a correct data record

While creating your data, data about your target customer group is collected.

3

Data recording with modern methods

Your data is recorded through all our communication channels and modern communication portals.

4

Customer information Update

Your existing data records are meticulously updated, and dirty and outdated data are cleaned.

5

Data logging training

After your data is updated, your team is trained for correct data recording.

6

Multilingual call center representatives

Accurate and effective communication is established for your multilingual customers while recording data.

Marketing Services

01

Strategic Marketing and Brand Management

Strategy development.
Branding and Positioning.
Digital and Conventional Marketing.

02

Digital Marketing

Social Media Management.
Social Media Content Creation.
SEO Google Ads.
Data and analytics.

03

Creative Effective Ideas

Video advertising promotional films.
Visual production.
Copywriting.
Reputation Management.

04

Technology and E-Trade

E-Commerce consultancy.
Web design.
Mobile Applications.

05

Preparing Presentations

Preparing visual presentations.
Planning presentation content.
Preparation of workflow algorithm plan.

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