About Us

Professional, Fast and Efficient

We are trained,

We know that one of the most efficient ways to increase customer satisfaction and provide the first contact solution is to train our representatives consistently and continuously, giving them world-class customer service skills.

We are Professional and Experienced,

We know that the loss of customers due to negative and unsuccessful contact and call experiences fundamentally affects the companies negatively.

We are efficient,

We know that repeated contacts and calls as a result of not providing customer satisfaction in the first time increase the cost both in terms of operation and in terms of the company, and adversely affect customer loyalty in the medium and long term.

Our Vision

“ To be the most passionately preferred off-shore contact and call center agency at the global level.”

Our Mission

Our Goal

All companies are a possible Contact and Call center.

Our Contribution

Increasing trust and income by creating customer loyalty.

Our Difference

Thanks to our difference in creating loyal customers, we encourage customers to recommend the company's products and services by purchasing the product or service again.

Message of President

The integration of human, technology and process dimensions of contact and call center operations is a factor that determines success, and this integration provides the expected customer dependency and increase in income in companies with the use of outsourcing.

Rick Serkan EREN

CEO

Our Core Values

Providing quality service
Service and quality are the best guarantees of customer loyalty, the strongest defense against competition, and the only way to support the growth of any company.

Professional CRM service
CRM is the management of relations with customers by using technology, human and business processes in an effective and coordinated way. This is our greatest value.

A customer-centric company
Our customers are our greatest asset that keeps us alive and enables us to grow. Therefore, we put our customers before everything.

Our analytical service approach
Our detailed analytical thinking structure that we have done in order to reveal the needs, risks, opportunities and similar issues that have emerged or have not yet emerged clearly.

Our global service network
Our ability to provide effective and quality service, away from the main working lotion of the enterprise, without the difference of distance and time with the new world order.

End-to-end experience
We are no longer a company that only answers questions, solves problems and transmits information, but we support this with data that monitors and measures the end-to-end customer experience, ensures that necessary improvements are made in line with the needs, and that makes intelligent guidance according to the customer segment.

Creating Cost Benefit
The cost of the contact forms we have managed is more affordable than our competitors in the sector we serve. In this way, we bring our customers gains that cannot be underestimated in the medium and long term.

Resource planning benefit
To ensure more effective resource planning for the future in line with the reports we create by analyzing the past data effectively.

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